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Please review the wholesale account ordering, delivery & payment policies below and complete the customer application to open an account.

Order Policy & Terms & Conditions

ORDERING: All orders must be placed and/or ready by 3:00 p.m. for next day delivery. Any orders received after 3:00 pm will be delivered the following delivery day. Customers are responsible for placing all orders before the allowed time (regardless if customer is on our calling list). Late Order Charge may apply if order is taken late, up to $10.00.

DELIVERY: Delivery days are Tuesday, Thursday, Friday and Saturday. Every effort is made to deliver goods as early as possible however, no delivery times are guaranteed. All deliveries are sent out as soon as possible. If you need an early delivery, please request that at time of placing order.

Minimum delivery is $50.00

• If order is under $25.00 there will be a minimum order charge up to $5.00 to equal that amount.
• Fuel and Delivery Surcharge per delivery amount: under $50 there is a $4 charge; under $100 there is a $3 charge; $100 and up $2 charge. There is no minimum amount for pick-up orders.

TERMS: Please pay from invoice(s). Statements are sent out monthly to all accounts with a balance due. Please pay according to terms. Finance charges apply to past due invoices. Terms are as follows: C.O.D.: payment is due at time of delivery; Net 7: payment is due at end of week for same weeks delivery (payment is considered past due after 7 days from due date); Net 30: payment is due at end of month for same months delivery (payment is considered past due after 5 days from due date).

Any invoice that is 30 days past due will be assessed a 1˝ % service charge. If past due payment is not received through our normal collection procedures, we reserve the right to turn over accounts for collection. Customer will be responsible for all costs involved in the collection process including a reasonable attorney’s fee, court cost, and other costs involved in the collection of accounts past due. There will be a $30.00 charge on all returned checks. Any NSF will result in a cash only account. We reserve the right to change credit terms at any time. Any customer with a past due balance over 60 days will be suspended from further orders and deliveries until account is paid in full and current.

CREDITS/RETURNS: If product is not satisfactory please notify company within 24 hours. Product must be returned as is unless otherwise indicated. Credit or exchange will be given upon company authorization. Do not credit invoice. A replacement product or credit memo will be given. Reasons for credit and/or returns include, wrong product delivered, and/or if product is defective due to production or damaged during delivery.

Notice: It is advised that you have an adequate supply of bread products in case delivery is not made due to circumstances beyond our control. Please note your delivery days and order call in times.

European American Baking Company strives to maintain quality and consistent products and to provide exceptional service. We are a family owned, premium, baked-from-scratch bakery. Most of our products are handmade or involve human touch, thus there may be some slight variations in products.